Legal terms around your account and wallet
Our Legal notice explains the conditions attached to opening, using and closing your account, including identity checks, account security and records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We apply access wording that depends on local law, so your location and
-
1
eligibility can affect which areas you may enter. Before opening an account, read the current terms, privacy wording and cookie details shown on the site. If a wallet status or transaction record looks different from your receipt, keep the reference visible and contact the support route
-
2
beside the cashier. We may request account details needed to match a payment, but we do not ask for your wallet PIN through a support message.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.